Shipping & Delivery
Shipping and Delivery Information
Standard Delivery
Your orders are typically delivered to your address within 2-4 business days.
Express Delivery
For urgent orders, delivery is available within 24 hours with our express shipping option. (Available only in select regions)
Free Shipping
Free shipping on all orders over ₺750.
Shipment Tracking
A tracking number will be sent to you via SMS and email once your order has been dispatched.
Track Your Shipment
Frequently Asked Questions
When will my order be shipped?
Your orders are typically shipped within 24 hours after payment confirmation.
Which shipping carriers do you work with?
We currently partner with DHL, FedEx, and UPS for our deliveries.
How can I obtain my tracking number?
When your order is shipped, a tracking number will be sent to you via SMS and email. You can also view your order details on the "My Account" page.
What happens if I cannot receive my order?
If the courier cannot find you, they will typically leave a notification at your address. The product will be held at the courier's branch for 3 days, and if not collected during this period, it will be returned to us.